I’ve been coming to the Health & Vitality Centre for 3.5 years now so this review is well and truly overdue so it’s going to be a long one! I first came to the centre just before turning 30 due to a back issue and I have been coming regularly ever since!
From the very beginning, I felt like part of the Health & Vitality family. The entire team — from the centre assistants to the treatment staff, the practice manager and the owner — are all amazing. Every time I walk through the door I’m greeted warmly by name and a big smile. Such personal touches really matter.
My initial treatment course resolved the back issue I came in with and I chose to stay on a monthly chiropractic plan to help keep me “well oiled” 😅.
Over the years, I’ve seen a few practitioners, all brilliant in their own way. I first saw Megan, who was amazing and made me feel at ease straight away. When she moved on elsewhere, after about 18 months, I was nervous about seeing someone new, but was soon in the safe hands of Paula, one of the business owners, who was equally as lovely!
Eventually, I had some sessions with Sam (Samantha) and she’s now my go-to practitioner. She also treats my daughter from time to time, so it made sense to stick with her going forward. Sam is a breath of fresh air! She’s genuine, caring and attentive, and she always checks in on my mental health as well as my physical health. I honestly leave each session feeling like I’ve had both a chiropractic adjustment and a therapy session, we talk about everything and anything in those 15 to 20 minutes ☺️ thanks Sam!
When my daughter saw Sam, I was really impressed by how respectful and intuitive she was. She asked my 10-year-old for permission before touching each new body part, whether on her back, hip or head, rather than assuming it was ok. As a parent, I really appreciated that. It was a valuable way to teach my daughter about body autonomy and consent. Sam was also gentle and completely understanding of my daughter’s potential neurodivergence, which made the experience even more positive.
I’ve also had massages at the centre with Molly, who is fantastic. She listens closely and tailors the pressure to your needs. I always come away feeling amazing! The team communicates with each other too, for example, If I have a chiropractic appointment and a massage in close succession, Molly and Sam coordinate to make sure the treatment supports my overall wellbeing.
And finally, a shout-out to the amazing Centre Assistants: Erin, Gemma, Urszula and Practice Manager Diane, who are always kind, helpful and welcoming. I know there are others I haven’t met yet, but the whole front-of-house team helps the centre run smoothly and warmly.
My back issues have resolved but I continue to go for maintenance and to prevent any further issues. I am so glad to have discovered the centre as it’s become such a meaningful part of my wellbeing! Thank you everyone at the centre!! 💕
